Value added service means that we take a proactive approach in serving you. We are committed to understanding your needs and goals and providing practical, creative legal advice designed to satisfy your requirements and help you to achieve your objectives. If you or your business becomes involved in a dispute, we focus on resolving it as economically and quickly as possible. If litigation is necessary to resolve the dispute, we will provide you with a realistic assessment of the risks and the likely outcome and review it with you on an ongoing basis as the matter progresses.
Our client service plan is designed to protect your interests while you focus on your business.
Cook & Companyโขs mission is to provide the Greater Toronto Area with a high quality, creative legal team serving individuals and businesses in a timely and efficient manner while adhering to standards of excellence and integrity. We are guided by the following commitments:
To excellence and exceptional service in all legal matters that we handle for clients.
To uphold the highest standards of professionalism by exercising unfailing honesty, integrity, fairness, loyalty, compassion and courtesy.
To provide our clients with pragmatic legal advice, explaining alternatives and consequences, including giving a fair estimate of the probabilities of success and failure on each alternative, so that the client can make an informed decision.
To promote and maintain an environment in the Firm in which each individual is expected to be a critical part of our team.
To having a positive impact on every person with whom we come in contact, whether in person, in writing or on the telephone.
To use modern technology and resources that will benefit our clients.
To stay well informed on the law and changes in the law through our commitment to ongoing legal education.